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Working with RUWASA on the Learning Hub Model, the aim was never to hand over a report. It was to design, test and embed tools the agency would keep using, and to build training from real case studies rather than theory. Reform sticks when the institution can run it without the consultant in the room.

Working with RUWASA on the Learning Hub Model, the aim was never to hand over a report. It was to design, test and embed tools the agency would keep using, and to build training from real case studies rather than theory. Reform sticks when the institution can run it without the consultant in the room.

What this means in practice

Expand this article with the detail behind the headline: what was measured, what surprised the team, and what you would advise anyone facing the same problem.